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Steven Alexander CPA Inc. accounting. advisory. growth.
The client journey

Every business is on a journey.
We meet you where you are.

Most owners don’t arrive at an accountant’s door at the beginning. They arrive mid-stream — already self-employed, already incorporated, already growing, already thinking about the end. This page lays out the five stages we work through, what we actually deliver at each one, and the guides and calculators that go with them.

Two things are moving at once

Structure is how your business is set up. Most start as a sole proprietor: income runs through the personal tax return and filings are fairly straightforward. Incorporation comes into play as income grows beyond what you need personally, as complexity increases, or for any number of other reasons. There are many shapes and sizes to consider throughout the lifecycle of a business.

Lifecycle is the longer arc, inception through exit, and it’s what the five stages track. Pick the one that sounds like you, or take the 60-second check and we’ll point you at it.

Not sure where you are? Take the 60-second check. One structural question, four about the business. No email, no signup — the answer stays on this page.
Structural · a fact, not a feeling
1. First, a fact rather than a feeling. Which of these is legally true today?

Plenty of incorporated companies still run like a proprietorship — but they aren’t one, and the difference changes what you owe and to whom.

2. How much do you trust this month’s numbers?
3. What’s the thing holding the business back right now?
4. If you stepped away for three months, what happens?
5. Have you thought about how this ends?

0 of 5 answered

Five stages run from inception through to exit. Stages one and two — sole proprietor and incorporation — are the inception of the business; incorporation is a legal step rather than a phase, so it either happened or it didn’t. Each stage below can be read on its own.

Stage 01

Sole proprietor

Learn how things work, separate personal from business, and keep on top of filing.

You’re earning business income in your own name. There’s no corporation, no board, no complexity — and that’s fine. What matters at this stage is that the money is organized, the filings are on time, and you can read your own numbers. Everything that comes later is built on this.

You’re here if…
  • Business income lands in the same account as your groceries
  • You’re not sure whether you should be charging GST yet
  • Tax time is a shoebox, a spreadsheet, and a long weekend
  • You know what you billed last year — not what you kept

Understand the numbers

Organize your finances

  • A dedicated business chequing account and business credit card
  • A bookkeeping system sized to your volume — not enterprise software
  • Receipt capture and cloud storage, so your records survive a CRA review
  • A tax savings account funded with a fixed percentage of every deposit — the BC income tax calculator tells you the percentage

File what has to be filed

Plan personally, from day one

If you’re self-employed and want the foundation set properly the first time, start here.

The ten-year arc

What the road usually looks like.

The stages above tell you where you are. This tells you what tends to get built along the way, and roughly when — the finance function on one side, the operations function on the other. Very few businesses walk it exactly. Almost all of them recognise it.

Illustrative — revenue and net profit before owner compensation, inception to exit

Revenue Net profit
$0 $1M $2M $3M $4M $5M Inception Stabilization Growth Exit $5M revenue $1.2M net profit

Swipe the chart sideways.

Net margin starts at 30% on almost no overhead, dips to about 12% while you build the team and the systems, then recovers toward 24% as scale and SOPs do their work. A well-run finance function costs 4–6% of revenue.

$4.08M of cumulative net profit over the twelve years — before any owner compensation. What the business earns is not what you take home; salary, dividends and the tax on both come out of this.

Typical net margin, Canadian small and medium businesses

  • 26.8%Professional services
  • 16.4%Framing contractors
  • 15.1%Local freight trucking
  • 12.4%Construction, all trades
  • 11.9%Electrical contractors
  • 11.4%Landscaping services
  • 11.2%Plumbing & HVAC
  • 9.9%Automotive repair
  • 5.0%Retail trade
  • 2.5%Restaurants & food service

Net profit as a share of revenue, businesses with $30,000–$5 million of annual revenue, 2024. Innovation, Science and Economic Development Canada, Financial Performance Data. The share that turns a profit at all runs from 58% in restaurants to 82% in framing — the industry you pick sets the ceiling long before you do.

Show the numbers
Illustrative revenue, net profit, net margin and cumulative net profit by year. Net profit is stated before owner compensation.
YearRevenueNet profitNet marginCumulative
Year 0$0$030%$0
Year 1$60,000$18,00030%$18,000
Year 2$140,000$39,20028%$57,200
Year 3$250,000$60,00024%$117,200
Year 4$340,000$61,20018%$178,400
Year 5$500,000$70,00014%$248,400
Year 6$780,000$93,60012%$342,000
Year 7$1,200,000$156,00013%$498,000
Year 8$1,800,000$270,00015%$768,000
Year 9$2,600,000$468,00018%$1,236,000
Year 10$3,500,000$700,00020%$1,936,000
Year 11$4,300,000$946,00022%$2,882,000
Year 12$5,000,000$1,200,00024%$4,082,000
68.0% of Canadian small businesses are still operating five years in
48.2% are still operating after ten years
63% → 75% five-year survival, comparing businesses that start with 1–4 employees against those starting with 20–99

Innovation, Science and Economic Development Canada, Key Small Business Statistics 2025. Survival here means the business still exists — not that it is thriving, and not that it could be sold.

Inception

Stages 01–02
Revenue
$0 – $250k
People
Just you
Structure
Sole proprietor
Finance function
In-house + PT bookkeeper

This phase usually runs one to three years, and everything in it is manual. That is fine. The work at this stage is making sure the foundations will not have to be undone later. Most of what goes wrong in the first three years is structural rather than commercial — money that was never separated, tax that was never set aside, an agreement that was never written down.

Finance function

  • An accountant-prepared return, used as the annual planning conversation rather than a filing exercise — this is the moment to get structural advice while it is still cheap to act on. Start with how self-employment income is reported and what the return is actually telling you
  • A separate business bank account and card from the first invoice. The single cheapest thing you can do for the version of you that files this return
  • Tax set aside as you earn it, in its own account, so filing season is a transfer rather than a shock — size it with the BC income tax calculator, and check whether CRA expects quarterly instalments
  • Deliberate decisions on the first real assets instead of incidental ones — a vehicle is usually the first, and buy, lease and finance are not equivalent
  • Enough bookkeeping to know your margin, not just your bank balance — kept in-house at first, then a part-time bookkeeper once the volume outgrows your evenings. The bookkeeping process explains the minimum that actually works

Operations function

  • Written contracts with customers, vendors and anyone you pay — agreed while everyone is still friendly, not when something has gone wrong
  • Your own domain and email on Microsoft 365 or Google Workspace. A personal address is the first thing a serious customer notices
  • A CRM or customer management tool, however simple, so the pipeline is not held in your head
  • A lawyer and an accountant you can call ad hoc. The relationship is worth establishing before the emergency that needs it
  • Operations-specific software toward the tail end of this phase — once the workflow is stable enough to be worth automating, and not before

Tax & compliance

An annual personal tax filing, and one eye on the registration thresholds as you grow: GST once you pass the small-supplier test, PST if you sell taxable goods or services in BC, and WorkSafeBC as soon as you have workers. Registering late is the expensive way to find out.

Stabilization

Stage 03
Revenue
$250k – $500k
People
First 1–5 hires
Structure
Incorporated
Finance function
Bookkeeper + fractional controller (CPA)

Revenue is repeatable and the constraint moves from selling the work to delivering it. This is where the finance function stops being a shoebox and starts being a department — and it is the most common point at which owners call us.

Finance function

  • A bookkeeper doing the daily work, with a fractional controller reviewing it. The review matters as much as the bookkeeping — unreviewed data is worse than none, because you will act on it
  • The beginning of a real finance function: a monthly close that runs the same way every time, so the numbers are reliable, timely and stable
  • Incorporation properly costed rather than assumed — for tax efficiency, liability and brand recognition. Run the numbers on whether it is worth it, then follow the process end to end
  • Once incorporated, a deliberate salary and dividend mix, and discipline on the shareholder loan account before it becomes a year-end problem
  • Every decision in the next phase depends on this data being trustworthy. It is the least visible work you will do and the highest leverage

Operations function

Tax & compliance

Personal tax, corporate tax, and instalments for both. Filing frequency often steps up to quarterly once you are registered, so this becomes something to manage on a calendar rather than from memory.

Growth

Stage 04
Revenue
$500k – $5M+
People
3–10, then more
Structure
Corporate group
Finance function
Bookkeeper(s) + fractional controller & CFO (CPA)

By $500k you typically have three to ten people on the payroll. The job changes from doing the work to running the people who do it, and the finance function has to become forward-looking rather than historical — reporting on last month is table stakes; the value is in what it tells you about next year.

Finance function

Operations function

  • Key management personnel, so you can work on the business rather than in it. This is the transition the E-Myth is really about, and it is the one most owners postpone too long
  • The SOPs written during Stabilization become load-bearing — the team runs on them, and new hires onboard against them instead of against you
  • An operating rhythm: meeting cadence, a scorecard, clear accountability. EOS is one workable model for this
  • People, process and product refined deliberately rather than reactively — the three P’s are what the Growth stage is built on

Tax & compliance

All of the above, plus employer health tax once group payroll approaches $1 million — shared across every associated company — and instalments that come round more often as the numbers grow.

Positioning for exit

Stage 05
Starts
2–5 yrs ahead
Goal
Turn-key sale
Owner
Removable
Shares
QSBC-qualified

Exit is not an event you plan in the year you sell. The two things that decide what you actually walk away with — whether the business runs without you, and whether your shares qualify for the lifetime capital gains exemption — both take years to arrange, and neither can be fixed retroactively.

Finance function

  • Restructure well in advance to protect access to the lifetime capital gains exemption. Qualifying shares need more than 50% of assets used in an active business throughout the 24 months before a sale, and 90% or more at the moment of sale
  • Plan the removal of excess cash and passive assets ahead of time. If qualifying status is lost, restoring it takes two full years — which is exactly the window you will not have once a buyer is at the table. Section 85 rollovers are often part of how this is done
  • Know what the business is worth before someone else tells you. How businesses get valued covers the methods a buyer will actually use
  • Several consecutive years of clean, consistent financial statements — and where the buyer or their lender needs assurance, the right level of it

Operations function

  • Remove yourself as a key element of the business. A company that depends on the owner is a job with overheads, and it is priced accordingly
  • Management that stays after you leave, with the authority and the incentive to do so
  • SOPs complete enough that a buyer sees a system rather than a person with good habits
  • Customer relationships, contracts and supplier terms that belong to the company rather than to you personally

Why the lead time matters. Almost everything on this list is straightforward if you start early and impossible if you start late. The owner who begins positioning three years out has options. The owner who gets an unsolicited offer on a Tuesday has whatever structure they happen to be sitting in.

None of this happens on schedule, and skipping a phase usually means paying for it later. If you are not sure which one you are in, the 60-second check above is the fastest way to find out.

Nobody starts at stage one

Come in wherever you are.

The path runs in one direction, but almost nobody walks the whole thing with the same accountant. Here are the four doors people usually come through.

Ready when you are

Let’s figure out which stage you’re actually in.

Thirty minutes, no obligation. Tell us a little about where the business is today and we’ll come prepared with the two or three things worth doing next.